If you are having order issues, email/call our customer service team and allow us 3 business days to make your order right, If we have not corrected your order within 5 business days from the date you contacted us, we’ll provide a full or partial refund. If you experience a partial loss in service, please contact our support team and we will refill your order as long as it’s within 30 days of the date you placed your order. Late delivery does not make your order subject to a refund.